If your mobile phone is broken, you don’t have to throw it away immediately. It’s worth repairing it because a lot of damage can be repaired. You can even repair some yourself.
For many people, smartphones are an integral part of everyday life. When a mobile phone breaks down, they often want it to work again as quickly as possible to access 22Bet.
In this article, you will get an overview of the most common types of damage and find out when warranties, guarantees, and insurance apply and when you have to take care of the repair yourself. We also present comparison portals for workshops and instructions for self-repair.
FREQUENT DAMAGES
The classic damage to a mobile phone: a broken display. A smartphone is a complex electronic device. Many things can break on a mobile phone. The most common types of damage include
- Broken display: The sensitive glass screen breaks quickly and the display becomes a spider’s web. In this case, you can repair your mobile phone by replacing the display or having it replaced.
- Broken smartphone battery: It gets hot quickly, doesn’t last long, or fails. Sometimes it is a case of deep discharge: The battery is almost completely exhausted. You can remedy a deep discharge by charging your switched-off mobile phone overnight. If the battery is faulty, you will need a new one. On some devices, you can replace the battery yourself. Other models can be taken in for repair.
- Water damage: Remove all important elements as quickly as possible. This includes memory and SIM cards and, if possible, the battery. Do not switch the mobile phone on and leave it to dry at room temperature. You can switch the mobile phone back on after 24 hours. If this does not work, contact a repair service. You can find more tips in our guide: Mobile phone dropped in water: You can save it with these tips
- Broken charging socket: The charger no longer works because the contacts are broken or clogged. You can start by carefully cleaning the charging socket. To do this, switch off your mobile phone, blow out the socket, or clean it gently with a dry toothbrush. If the socket is broken, you will need to replace it.
- Broken headphone jack: Defective headphone jacks are caused by dust and dirt or contact faults due to the wrong headphones. You can replace them yourself or have them replaced.
- Other damage such as system failure or mechanical faults often cannot be diagnosed yourself. A smartphone repair service can help you in this case.
Warranty, guarantee, and insurance if the mobile phone is broken
Before you tackle the damage, you should check whether the repair is covered by the warranty. If this is the case, you don’t have to take care of the repair yourself. Depending on how old your mobile phone is and which manufacturer it comes from, certain consumer rights and regulations apply:
- Warranty: The manufacturer must guarantee for two years that they have sold you a faultless device. If they cannot prove that you caused the damage, they must replace or repair your broken mobile phone within the first six months. After that, the burden of proof shifts: for the manufacturer to repair it, you have to prove that you are not responsible for the damage.
- A warranty is granted by the manufacturer. You agree to the terms and conditions of the purchase. If your mobile phone is broken, you should read your warranty conditions. If they apply to your damage, the manufacturer will cover the repair. If you are unsure, you can contact the manufacturer’s customer service in many cases.
- Mobile phone insurance: If you have taken out insurance for your mobile phone, contact the insurance company as soon as possible. There is usually an online option for this. Depending on your insurance conditions, they will repair or replace your broken device.
- If this is the case, the manufacturer or insurance company will take over the entire process, including the costs. They will let you know whether you should send your mobile phone in or take it to a dealer or workshop. If none of these cases apply, you
will have to find a repair shop yourself and pay for the repair yourself.
Tip: Remove your SIM card and external memory cards before you hand in your mobile phone. If possible, you should also create a backup and reset the mobile phone to factory settings.
