Medibank System Back Online After Weekend Shutdown For Security Updates

Medibank’s systems are back online after being shut down over the weekend for security upgrades. The move was part of an effort to build resilience following his October data breach, which affected 9.7 million customers.

An Australian insurance group said its IT systems were taken offline due to planned “maintenance” work involving Microsoft’s IT security advisors. The rollout took place at Medibank’s headquarters in Melbourne.

“Given the complexity of maintenance activities and the need to take systems offline, this operation has been in the planning stages for several weeks,” the company said in a statement.

All customer-facing platforms were tested and IT systems were back online ahead of schedule on Saturday and operating with enhanced security features, the company added. The customer was able to access his Medibank website and app again, which went offline during the upgrade, but retail stores and call centers remained closed until Monday.

The Australian company said it has since detected no suspicious activity within its systems. data breach Announced on October 12th.

Since the incident, it said it has implemented several measures to increase security, including two-factor authentication at contact centers when customers seek support, and additional detection and forensics capabilities. We also extended our analytics capabilities through third-party experts.

Medibank said it was still analyzing Data Exposed by Cybercriminals Note that no additional files have been released since December 1, when the hackers released six compressed folders containing compromised customer data.

The folder reportedly contained all the remaining data stolen in the breach.Earlier, the hackers involved in the theft had released the files in batches along with ransom demands. don’t pay ransom.

of October The security breach affected 9.7 million current and former customers, including 1.8 million international customers, exposing data such as names, dates of birth, phone numbers and email addresses. Health insurance claim data for some customers was also accessed. This includes codes linked to where medical services were obtained and procedures diagnosed and performed.

According to Medibank, there was no evidence of financial or banking details being compromised, and the stolen data alone was insufficient to facilitate identity and financial fraud.

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