London’s online grocery service Zapp aims to zoom in on Manchester to meet the “need now” opportunity

Recently, e-commerce has changed the shopping behavior of its customers, transforming the global retail industry from physical stores to omni-channel.

The UK is considered to be one of the most developed internet grocery industries in the world. Companies are springing up all over the UK, We promise to deliver what you want in just 10 minutes..

The latest one to hit the headline ZapAtomiko-backed London-based startup delivers daily necessities to customers’ front doors 24 hours a day, 7 days a week, within 20 minutes.

Zapp zooms to Manchester

Recently, an online distribution company fighting it in London launched its service in Manchester as the company continues to expand outside London.

Founded in 2020 by Joe Falter and Navid Hadzaad, the online grocery service operates dozens of “Zappstores”, each with 1,000 items ready for picking, packing and delivery. ..

Unlike other startups, Zapp caters to “now needed” occasions such as last-minute entertainment and instant barbecues.

“Zap is for when you can’t wait for life,” says Steve Ohia, vice president of strategy for Zap. “Our sweet spot is spontaneity and urgent need.”


Joe Falter was part of Jumia’s founding team and led the on-demand services business to the group’s IPO.

Meanwhile, Navid Hadzaad was the product leader at Amazon’s Seattle headquarters after founding GoButler and expanding several ventures on Rocket Internet.

The leadership team also spans former employees of Deliveroo, Just Eat, Domino’s, and Tesco.

A few days ago, the company Hired As CFO, Bank of America Corp will be Managing Director of Ngoc Chu, helping to navigate an increasingly crowded and competitive industry.

Chu worked as an investment banker for 15 years, but most recently at the Bank of America in London, he advised on media and internet transactions, including public offerings for the Auto Trader Group Plc. She previously worked at HSBC Holdings Plc.

How does Zapp work?

To order with Zapp, users need to download the Zapp app on iOS and Android and enter the location. Then you can browse nearly 2,000 carefully selected products across a wide range of categories.

Once your order is complete, your product will be picked, packed and shipped within 20 minutes. In terms of price, users are charged a flat rate of £ 1.99 per order and there is no minimum order. There is no shipping charge for orders over £ 30.

“We are excited to start bringing Zap to Manchester and other cities in the UK after delivering it to tens of thousands of happy customers in London and Amsterdam,” Ohia adds. At launch, Zap will cover most of the city center, including Ardwick, Bezwick and Frum, with additional areas covered in the coming weeks.

Zap and sustainability

Zapp was designed from the beginning with sustainability in mind. The company uses an all-electric fleet that uses a combination of electric bicycles and electric mopeds.

In particular, the products are delivered in recyclable paper bags, and the company has partnered with Planetly to track and reduce carbon dioxide emissions.


To date, the company has $ 100 million from a variety of investors such as Lightspeed, Atomico, 468 Capital and Burda, along with prominent angels such as Mato Peric, Christopher North (formerly Amazon UK CEO) and Stefan. Raised funds. Smora (West Wing CEO). London’s online grocery service Zapp aims to zoom in on Manchester to meet the “need now” opportunity

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