IT

Heat waves cause data center outages

London’s largest NHS trust has been forced to cancel operations and bookings to combat two IT issues: Data center The outage caused by the rise in temperature of the British heat wave this week. Guy’s and St Thomas’NHS Trust confirmed that some of the systems that went down on Tuesday have not yet been restored.

The NHS Trust data center in London has been decommissioned, causing problems accessing patient information. (Photo by vchal / iStock)

The outage reports that the trust has declared it a “serious site incident.” The GuardianAs a result, patients are required to bring letters and other documents regarding their condition to the appointment. Doctors and hospital staff have no access to medical records, and Trust’s 23,500 staff have no access to clinical applications used to store and share information.

Source confirmed to Guardian The reason for the outage is an air conditioning failure that keeps the data center cool at high temperatures.

Guy’s and St Thomas’NHS Trust: Heat Waves Cause Data Center Outages

Guys and St. Thomas NHS Foundation Trust spokesman said Tech monitor IT problems It’s in progress and the team is working 24 hours a day to resolve the issue. “As a result of the extreme temperatures on Tuesday, IT systems have been severely disrupted, with a continuous impact on service,” they said.

“Most of the appointments are moving forward, but unfortunately we had to postpone some operations and appointments. We apologize for any inconvenience.

“Trust has an established business continuity plan to continue as many activities as possible and to ensure that patient safety is always a priority.”

Guy and St. Thomas’ Trust have joined Google Cloud and Oracle this week due to high temperatures in their UK data centers. However, both tech giants backed up and ran the service within a day.

According to the Uptime Institute, a consultancy that advises on digital infrastructure, 60% of organizations that have experienced long-term power outages in the 2022 Annual Power Outage Analysis Report have charged at least $ 100,000 (£ 83,480). That is.

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Climate change will hit data centers without investing in cooling technology

UK temperatures are at record highs this week, and analysts say the NHS and private IT departments need to invest more in cooling technology to prevent frequent outages during extreme weather conditions. thinking about.

Sarah Coop, Global Data’s Theme Analyst, said: Tech monitor The rise in temperature seen throughout the UK and Europe is not good news for IT systems. “”[Data centres] It can only operate efficiently at certain temperatures, usually between 15 ° C and 32 ° C, “she explains. “Beyond that, there is a serious risk of overheating, which means, at best, reduced latency and minor outages, and at worst, customer outages and prolonged downtime. Europe 40 ° When it reaches the highest value of C, it is well into the danger zone. “

The Met Office predicts that extreme heat will continue to plague Europe over the coming decades, with more frequent episodes as the planet warms. Coop agrees that frequent extreme weather events mean that data center outages will become more common.

“We can absorb the cost of a one-time heat wave, but as data centers continue to grow in importance, we need a longer-term solution,” Coop said. Tech monitor.. She continues that it is essential to purchase an effective cooling system as part of it. Data centerOr the enterprise risks interrupting the customer’s service.

UK Government Needs to Support Investment in NHS Data Centers

Coop says that NHS trusts like Guy’s and St Thomas’ rely on on-premises data centers rather than cloud services run by providers like Google Cloud and AWS, so they are as advanced as they are in the private sector. He adds that the cooling system may not be available. She argues that more investment in the NHS infrastructure is needed to ensure that it stays up and running during periods of intense heat.

David Bicknell, chief analyst for Global Data’s thematic research, said the NHS and the UK government need to “think out of the box” when it comes to keeping data centers cool. This includes when the data center is off-site or operated by a private company such as Microsoft or Google.

While healthcare providers like NHS have traditionally kept their systems on-premises in the face of concerns about the reliability and data security of cloud-based systems, public cloud providers have provided dedicated services to the sector. Meet your needs. Microsoft launched a cloud for healthcare last year..

For innovative cooling systems, Bicknell refers to Microsoft’s Project Natick. this is, Data center Microsoft states that the team assumed that a closed container on the seabed could provide a way to improve the overall reliability of the data center.This idea is now Taken up by Chinese authoritiesShows that the idea has the traction of the government.

“Currently, there are four Chinese authorities supporting underwater data centers: two states and two cities,” says Bicknell.

read more: AI is not a silver bullet for lack of data center skills

https://techmonitor.ai/technology/data-centre/guys-and-st-thomas-nhs-trust-data-centre Heat waves cause data center outages

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