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Delta has screwed things up for its wealthy customers.Then someone came up with

They asked for money, not customers.

Screenshot by Delta/Chris Matyszczyk

you are on a business trip finally.

technically incorrect

You rush to JFK and as soon as you get there you have 1000 emails to deal with. And two incompetent bosses.

What is your occupation? Rush to the airline lounge, grab a drink, settle into a nice armchair, pull out the digital hose, and start fighting the fire.

That’s not so easy these days. Airline lounges are full. For some reason, too many people enjoy a high status, or, in many cases, credit cards.

This seems to be a particular problem delta airlines.

Some time ago, airlines decided that they must divide the privileged class They are divided into highly privileged and slightly privileged. In Atlanta, only certain qualified persons were allowed into the lounge immediately. The rest had to stand in line, as if they were standing in line at Starbucks. Or passport control.

The sheer disgrace was palpable and painful.

The problem appeared to be primarily money. of course.

Also: United Airlines made a ridiculous promise to its customers (can you believe it?)

american express Platinum cardholders were privileged to access the Sky Club. It seems to be increasing more and more. It flew away. Suddenly he was one of those who were denied automatic access. Controversial are those who paid $845 a year for Sky Club membership.

It was like being a member of a country club and having to wait in line to get in.

There were mixed reports of progress being made as the months went by. or not.

Also: He’s American Airlines, she’s United Airlines.Something unexpected happened to both of us.

Most striking was Delta regular Jonathan Jacobs. who posted the image A long line waiting to enter the Delta Sky Club at JFK Airport.

I could only wonder why these people would bother waiting so long just to get a free drink and an armchair in a crowded lounge.

Still, it United States of America today Reporter Zach Wictor responded to this image by saying:

I was strangely moved by this Delta gesture.

Someone, somewhere, was stopping and thinking about what was going on outside the doors of the revered club. They said, “We might be able to gut these people. Isn’t that what our airlines are supposed to be known for? Thoughtfulness? Customer service?” I was worried.

Also: American Airlines suggests things are three times worse with United

Yes, it is. But no airline has shown any kind of customer service ability lately, mainly because so many talented customer service representatives have been laid off during the pandemic. I don’t want to spend a lot of money on

Wictor added that Delta’s JFK lounge had a strange twist. When he finally entered the Sky Club, he said it was relatively easy to find a seat. So it’s likely that the airline is trying to ensure that you’ll encounter a relaxing atmosphere when you board.

There is no real consensus on how business travel will play out in the coming months. What is clear is that airlines covet it, given the profitability it offers.

Also: American Airlines made a very exciting announcement.delta just laughed

Perhaps even the smallest of gestures would make a difference in encouraging management to take flight.

Whether it’s a sandwich or some potato chips while standing in line to bask in status.



https://www.zdnet.com/article/delta-air-lines-ruined-things-for-richer-customers-then-someone-had-an-idea/#ftag=RSSbaffb68 Delta has screwed things up for its wealthy customers.Then someone came up with

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